5 Free Respect Points Issue Status
Forums › General Discussion › 5 Free Respect Points Issue Status-
Hey everyone,
As many of you know, the 5 Free Respect Points videos recently stopped granting Respect Points after you watch them. This is due to the ad provider failing to notify our servers of video views, which is why you're not getting the Respect Points for them. This issue affects the iOS versions of Turf Wars (up to version 2.86) only – the Android version of Turf Wars already uses the direct notification method, and was not affected by this issue.We've reached out to Yahoo! Flurry, the ad provider, who unfortunately has not shown any effort to resolve the issue in a timely manner.
Rather than wait for Flurry to resolve the issue, we have made an update to the iOS version of Turf Wars (2.87) to notify our servers of video views directly, so we don't have to wait for Flurry to notify us. We've requested an expedited review from Apple, so with luck version 2.87 will be on the App Store soon.
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In the meantime, we have disabled the button for iOS users, as their video views are not currently visible to us, and you will not receive the 5 free Respect Points for doing so. We recommend using the Tapjoy ads (the "Get More Respect Points" option) instead, as they are not affected by this issue.
Thank you for your patience while we work to resolve this issue. All players who've checked in on or after June 21st will get 5 Respect Points for each day they checked in on or after June 21st on an iOS device, plus an additional 10 Respect Points for the inconvenience.
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Thank you Nick.
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ᏀᎡᎾᎾᎢ wrote:
+1If you got still got paid when we watched the videos, you should give any player that's been active 5-25 points per day they logged on.
Some people watched a few throughout the day checking to see if it was working yet.
Also, if you had a method to track the video views on your end, why didn't you program it that way in the first place?
Sorry to break character, I can assure you all player posts and PM will continue to be responded to with
I am ᏀᎡᎾᎾᎢ
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👍🏻👍🏻 thanks nick
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ƝཐϮཐڪᵪͣᵥͩᵢͩ wrote:
I second that ✌🏽ᏀᎡᎾᎾᎢ wrote:
+1If you got still got paid when we watched the videos, you should give any player that's been active 5-25 points per day they logged on.
Some people watched a few throughout the day checking to see if it was working yet.
Also, if you had a method to track the video views on your end, why didn't you program it that way in the first place?
Sorry to break character, I can assure you all player posts and PM will continue to be responded to with
I am ᏀᎡᎾᎾᎢ
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Just because some (including I) didn't check in doesn't mean we were getting the don points. We just knew there was a glitch and hoped it would get resolved instead of everyone (including myself) causing to bombard your email traffic with the same problem.
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Thanks nick!
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nick wrote:
Haven't gotten any RPs for games I played, either. Don't think this is on Turf Wars. Just telling others - don't bother with tapjoyrecommend using the Tapjoy ads (the "Get More Respect Points" option) instead, as they are not affected by this issue
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α∂∂ 310🖕🏽Ƭяʋмρ wrote:
By "checked in" I think he just means "been on turf wars". I don't think he's talking about only the players who have contacted support.Just because some (including I) didn't check in doesn't mean we were getting the don points. We just knew there was a glitch and hoped it would get resolved instead of everyone (including myself) causing to bombard your email traffic with the same problem.
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Thanks
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I recommend that you also suspend the need to pay out for police protection until this is resolved...right?
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ChatKiller wrote:
I recommend that you also suspend the need to pay out for police protection until this is resolved...right?
👍🏻👍🏻 -
GeenBeen wrote:
ChatKiller wrote:
I recommend that you also suspend the need to pay out for police protection until this is resolved...right?
👍🏻👍🏻
Really??? Like you guys can't pay for police protection or use Consiglieres? Quit your bitching and suck it up snowflakes
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Yeah, no point in trying to assume what everyone would’ve spent it on and making it a temporary global fix around that.
Thanks, nick!
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I hope that wasn’t received as sarcasm
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α∂∂ 310🖕🏽Ƭяʋмρ wrote:
+2837ƝཐϮཐڪᵪͣᵥͩᵢͩ wrote:
I second that ✌🏽ᏀᎡᎾᎾᎢ wrote:
+1If you got still got paid when we watched the videos, you should give any player that's been active 5-25 points per day they logged on.
Some people watched a few throughout the day checking to see if it was working yet.
Also, if you had a method to track the video views on your end, why didn't you program it that way in the first place?
Sorry to break character, I can assure you all player posts and PM will continue to be responded to with
I am ᏀᎡᎾᎾᎢ
I think everyone supports this idea -
Thanks Nick!
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Ohhh... that's what it was. lol Thanks Nick!
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Hey kyrgyn...how do you pronounce your name? Dooooooooosh? Suck it up snowflake 🖕
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It's simple Buttercup...if they're going to offer "free" respect points, then fix the game and make it so. Otherwise, don't offer them...the end
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ChatKiller wrote:
It's simple Buttercup...if they're going to offer "free" respect points, then fix the game and make it so. Otherwise, don't offer them...the end
Your point is invalid, you demanded free police protection due to not being able to get 5 free daily respect points; I gave you another option to still have police protection. Free is free; so if they have a problem w the system and can't issue them, so be it. There is an option to obtain more if you want, purchase them. It's nice the developers offer a daily free option, but if it breaks down (things like that do happen) so be it and we miss out on the daily RPs until they get it fixed. They don't "owe" us; should they choose to compensate us for our missed points, great 👍. But that will be up to their discretion.
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The Kyrgyn wrote:
^GeenBeen wrote:
ChatKiller wrote:
I recommend that you also suspend the need to pay out for police protection until this is resolved...right?
👍🏻👍🏻
Really??? Like you guys can't pay for police protection or use Consiglieres? Quit your bitching and suck it up snowflakes
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Hey everyone,
Apple just approved version 2.87, and it should be showing up on the App Store soon. Once you're running iOS version 2.87 you'll be able to view the videos and collect the Respect Points again.Android users were not affected by this issue, so if you're on an Android device you don't need to take any action related to this issue.
We'll be issuing compensation for all affected users who've checked in on an iOS device from June 21st to June 28th. The compensation will be 10 Respect Points for anyone who checked in at least once on an iOS device from 6/21 to 6/28, plus 5 Respect Points for each day you checked in (but did not receive a Flurry reward) in that same period. Compensation will be issued this evening (Pacific Time), and all affected players will receive a private message with their total compensation.
Thanks for your patience while we looked into this issue, please let us know via Feedback if you're experiencing any other issues with the video ads and we will investigate.
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Thanks for the fix 👍🏻
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Very cool. Thanks, nick!👍🏻
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Thanks Nick! 👍
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🤙🏻 thanks man
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Awesome thanks!
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Thanks for the 4,000 hench!
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Bacon Eater wrote:
Thanks for the fast response nickVery cool. Thanks, nick!👍🏻
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