Game problem
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I'm having the same problem,, and now it started me from the beginning again!!!!!! They need to fix this problem. I already put in a support ticket with my UUID. There is no way i'm punching all those codes again!
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Sorry to hear this – last night we fixed a bug that occurred when syncing a backup from one device to another (i.e. when upgrading iPhones/iPads/iPods). This bug caused the new device to be misidentified as the older device, which led to problems when removing the older devices from their owner's accounts.
To fix, please uninstall Turf Wars on the affected device and reinstall it from the App Store. When starting up Turf Wars after reinstalling, just tap the Returning Mobster tab on the registration screen and enter your username and password to login again. If you've forgotten your password, you can reset it in your Profile's Settings screen (if you currently use another device to play Turf Wars), or you can go to http://turfwarsapp.com/password and reset it there.
We're sorry for any inconvenience this caused you, and will be working this week to assist any players affected by this issue.
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When I did this it brings up this account and not my regular account.
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Lol I thought it was only me, I messaged feedback last night and told me they fixed a bug last night and to reinstall the app. Hope it works
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nick wrote:
Relatively speaking, this is fairly strong customer service. 7 hours from initial complaints, the devs are aware of the issue, they have a temporary solution, and they're posting it to the forums. I'm not a TW fanboy, but compared to the other games/apps I play, this is excellent response time. Well done 👍Sorry to hear this – last night we fixed a bug that occurred when syncing a backup from one device to another (i.e. when upgrading iPhones/iPads/iPods).
✂We're sorry for any inconvenience this caused you, and will be working this week to assist any players affected by this issue.
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Worked like a charm. Thanks as always nick and TW team!
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Nick thank you brotha, tw werks fine fer me now. 👍👍👍
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Idk if it was your doing but I am now back online! Thanks Nick
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I have this issue on iPod (jail broke) but not on iPad (not jail broke). Ye.s it is annoying. Damn Nick put my money to good use on this game.
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iPhone 5 iOS 6, I've had this all day. At first flash and wouldn't let me log on (authentication) then a couple hours later it let me log on but every hour or so flashes again and I have to shut app down and log back in.
I haven't received word from support yet. Has anyone gotten a good answer back? -
✞€ℍ₳ℙ╚₳ł₦✞ wrote:
Pssst. Read nicks post.iPhone 5 iOS 6, I've had this all day. At first flash and wouldn't let me log on (authentication) then a couple hours later it let me log on but every hour or so flashes again and I have to shut app down and log back in.
I haven't received word from support yet. Has anyone gotten a good answer back? -
No still doing it. uninstalled and reinstalled it but thanks for the try Nick and keep up the good work
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I haven't even had this problem yet
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Doesn't work. Reinstalled and still does it.
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If you're still experiencing login issues, please contact Support via the Feedback button on your Home screen, they're up to speed on the issue and should get it sorted for you. Thanks to everyone affected for their patience with this issue!
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😃 Yey seems to have worked for me 👍👍
That's a bonus as frustrating as .... Trying to get into the app to save my turf only to find I have to login again
But good job and agree with what was said earlier about giving your prompt attention to the matter
Now if you could speed up my heal button so I can match attackers attacking speed that would be good (know its not network related as my attacks go like the clappers (maybe wishful thinking but worth a try 😉)
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I'm back on. Credit where credits due. The Devs answered and got me back on after 20 mins. Not ANY app that reacts that quick to a problem. Well done guys😊
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