Cannot authenticate on new phone

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Stiesto Sep 12, 2025

Hi
I’ve recently upgraded my phone and tried to login but it says cannot authenticate player? It’s definitely my username but can’t find any help on this?
Stiesto Sep 12, 2025

I have sorted this issue👍 I went into my settings originally to set an email up but it wouldn’t update so I changes my password then tried my new password on my new device and it worked 👍
AngleaSeven Sep 19, 2025

Stiesto wrote:
I have sorted this issue👍 I went into my settings originally to set an email up but it wouldn’t update so I changes my password then tried my new password on my new device and it worked 👍

That's good
nepo 4 hours ago

Which settings? I am trying to login on my new phone w and it wants an email address and I dont remember which one I used. Can I find out in settings?
nepo 4 hours ago

Some context: I forgot my password and don’t remember my account email which is what I am trying to find.