Cannot authenticate on new phone

Forums › Help & Strategy › Cannot authenticate on new phone

• Stiesto Sep 12, 2025

  Hi
  I’ve recently upgraded my phone and tried to login but it says cannot authenticate player? It’s definitely my username but can’t find any help on this?
• Stiesto Sep 12, 2025

  I have sorted this issue👍 I went into my settings originally to set an email up but it wouldn’t update so I changes my password then tried my new password on my new device and it worked 👍
• AngleaSeven Sep 19, 2025

  Stiesto wrote:

  I have sorted this issue👍 I went into my settings originally to set an email up but it wouldn’t update so I changes my password then tried my new password on my new device and it worked 👍
  

  That's good
• nepo Oct 2, 2025

  Which settings? I am trying to login on my new phone w and it wants an email address and I dont remember which one I used. Can I find out in settings?
• nepo Oct 2, 2025

  Some context: I forgot my password and don’t remember my account email which is what I am trying to find.
• Stiesto Oct 3, 2025

  Have you still got your old phone with TurfWars on? I had to change my password on my old phone then it let me log in on my new phone
• nepo Oct 5, 2025

  I do have my old phone, it is how I get access to the game
• nepo Oct 5, 2025

  So change the old phone password? Nothing to do with TurfWars?

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